Privacy Policy

Effective Date: June 14, 2025

At Veylarim.shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

By using this website, you consent to the practices described below.

1. Information We Collect

When you make a purchase, contact us, or subscribe to our content, we may collect the following data:

• Full Name

• Email Address

• Billing Information (processed via secure third-party services)

• Purchase History

• IP Address and basic device/browser data (for analytics and security)

We do not collect or store your credit/debit card numbers directly.

2. How We Use Your Information

We use your information for the following purposes:

• To process your purchase and deliver digital products

• To provide customer support and respond to inquiries

• To send order confirmations and delivery emails

• To improve website functionality and customer experience

• To send occasional promotional offers (only if you’ve opted in)

3. Legal Basis for Data Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent (e.g., newsletter opt-in)

• Performance of a contract (e.g., digital product delivery)

• Legal obligations

• Legitimate interests (e.g., fraud prevention, analytics)

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information.

We may share necessary data with trusted third-party services for the following reasons:

• Payment processing (Stripe, PayPal)

• Email communication (e.g., MailerLite, SendGrid)

• Analytics & website performance tools (e.g., Google Analytics)

These providers are obligated to protect your data in compliance with applicable privacy laws.

5. Cookies

Our website uses cookies to:

• Remember your preferences

• Enable secure logins and purchases

• Track anonymous usage data for analytics

You may choose to disable cookies via your browser settings, though some features may not function properly.

6. Data Retention

We retain your data only as long as necessary:

• For fulfilling your order

• For complying with legal and tax obligations

• For providing customer support and resolving disputes

You may request deletion of your data at any time by contacting us at support@veylarim.shop.

7. Your Rights (for EU/EEA residents)

You have the right to:

• Access the data we store about you

• Correct inaccurate or outdated information

• Request deletion of your personal data

• Object to data processing in certain circumstances

• Withdraw consent at any time (e.g., unsubscribe)

To exercise any of these rights, email us at support@veylarim.shop.

8. Children’s Privacy

Our website and content are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

9. Security Measures

We take appropriate security measures (SSL encryption, limited access controls, etc.) to protect your personal data from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon being posted to this page.

You are encouraged to review this page regularly.

11. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

📧 support@veylarim.shop
📍 Business Location: Zvornik, Bosnia and Herzegovina